Challenges

A leading provider of automotive parts and services in North America, faced significant challenges in their parts catalog content creation process. With an annual expenditure of $2.1 million on manual catalog generation, the process was not only costly but also labor-intensive and prone to errors.  This hindered their ability to quickly update and maintain accurate catalogs, impacting customer service and overall operational efficiency.

Solution Highlights

ThoughtMinds partnered with this company to develop a cutting-edge solution using Generative AI and OpenAI’s powerful language models. ThoughtMinds’ Generative AI solution transformed their parts catalog creation process, delivering substantial cost savings, improved efficiency, and enhanced accuracy. 

The solution streamlined and automated the catalog creation process through two key components:

• Automated Document Intelligence:  The platform intelligently extracts relevant information from existing product documentation, technical specifications, and other sources. This eliminates the need for manual data entry, saving significant time and resources.
• Knowledge Assistant: Leveraging knowledge graphs and AI algorithms, the solution generates comprehensive and accurate part catalogs with minimal human intervention. This ensures consistency, accuracy, and up-to-date information across all catalogs.